Safety & Security

• •Our facility uses a controlled entry system. Visitors cannot enter the building without staff authorization.
• •All doors remain locked during operating hours.
• •Only authorized adults listed on a child's enrollment record may pick up a child.
• •Photo identification is required for any adult not personally known to our staff.
• •We do not release children to anyone not on the authorized pickup list, regardless of their relationship to the child.

• •Children are supervised by qualified staff at all times: indoors, outdoors, during meals, and during transitions.
• •We maintain age-appropriate staff-to-child ratios in every classroom, in compliance with Texas childcare licensing requirements.
• •Staff are trained to conduct regular headcounts and visual checks throughout the day.
• •No child is ever left alone or unsupervised, including during nap time.

⚠️ Specific ratios are available upon request and are posted in each classroom as required by the Texas Health and Human Services Commission.

• •Classrooms, bathrooms, and high-touch surfaces are cleaned and sanitized daily.
• •Toys and materials are regularly cleaned and rotated.
• •We follow handwashing protocols throughout the day: upon arrival, before and after meals, after outdoor play, and after diapering or toileting.
• •Children who are ill are separated from the group and families are contacted promptly.
• •We follow Texas HHSC guidelines for illness exclusion to protect the health of all children and staff.

• •We conduct regular fire drills and emergency evacuation practice with all children and staff.
• •Emergency procedures are posted throughout the facility.
• •Staff are trained in first aid and CPR. [Please verify current certification requirements with your director.]
• •We have written emergency plans for fire, severe weather, lockdown, and medical emergencies.
• •In the event of an emergency, families are notified as quickly as possible through our communication channels.

⚠️ Items marked for verification should be confirmed with the director before publishing.

• •We believe families have the right to know what is happening in their child's day.
• •Staff are available at drop-off and pickup for brief check-ins.
• •For more in-depth conversations, we encourage families to schedule a time to speak with their child's teacher.
• •Any incident involving a child, including minor injuries, is documented and communicated to the family the same day.
• •We maintain an open-door policy and welcome family visits during operating hours.

• •The Learning Express Houston is a state-licensed childcare center regulated by the Texas Health and Human Services Commission (HHSC).
• •Our license is posted at the facility and available for review at any time.
• •We are subject to regular inspections by HHSC licensing staff.
• •Our inspection history is publicly available through the Texas HHSC Child Care Licensing portal.